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Frequently Asked Questions
Below, you will find answers to some of the most common questions we receive. If you have a question that is not covered by our FAQ, do not hesitate to contact us or to email us at email@example.com and we will do our best to answer any and all questions you have.
What is the best way to merchandise product on the St Pierre branded racks available?
Please use our contact us form to let us know what products you stock and we will provide a planogram for you to use to merchandise our range on our branded racks.
What is the thawed shelf life on your products?
Our products range from 14 to 28 days life, the defrosted life is always printed on the outer case. We aim to optimise shelf life whilst ensuring our products are always enjoyed at their best.
How are your products delivered to store?
All the range is delivered to store frozen. It is then the stores responsibility to thaw and date code before putting out on shelf.
Are your products available for foodservice?
Our range has not been developed for Food Service, however, please use our contact us form to let us know of any opportunities and we can investigate if we could supply what you need.
Can I order your products online?
This platform is for information only and cannot be used to order product. Please contact us with information about your stores and we can help you place an order.
Which of your products contain butter?
Find a list of our products containing butter below:
- 4 Brioche Burger Buns
- 4 Sesame Seed Brioche Burger Buns
- 4 Brioche Bagels
- 6 Brioche Hot Dog Rolls
- 12 Brioche Slider Rolls
- Brioche to Share
- Cinnamon Brioche Twist
- 8 Croissants
- 6 Brioche Waffles With Butter
- 10 All Butter Mini Croissants
- 6 Chocolate & Hazelnut Rolled Crêpes
Do your products contain GMO?
No, our products do not and will never contain genetically modified organisms. See our Bioengineered Foods Disclosure Requirement.
For more information and transparency about what is inside our products, pease visit our Brand Standards page.
How does your supply chain work?
Appart from our Brioche Waffles made in Belgium, our products are made in France / Canada and are shipped to the USA frozen. All products produced in Canada are made to authentic French recipes, so the quality is consistent.
Where are your products made?
Appart from our Brioche Waffles made in Belgium, most of our range are produced in France with some products being made in Canada. All products produced in Canada are made to authentic French recipes, so the quality is consistent.
What are your case sizes?
Please visit the product specification section of this platform to find out our case sizes per product as they differ across the range.
Are your products organic?
No, our products are not organic.
Is your packaging recyclable?
We label all packaging with the recyclability logo which is relevant for the product.
What marketing support is available?
We offer a range of marketing support to help you make our brand stand out. Our customers can choose from branded racks & shippers, merch and much more!
Check out our Marketing Support section.