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FAQ

Below, you will find answers to some of the most common questions we receive. If you have a question that is not covered by our FAQ, do not hesitate to contact us at trade@stpierregroupe.com and we will do our best to answer any and all questions you have.

What is the best way to merchandise product on the St Pierre branded racks available? 

Please use our contact us form to let us know what products you stock and we will provide a planogram for you to use to merchandise our range on our branded racks.

What is the thawed shelf life on your products? 

We aim for 28 days shelf life for our range, however for some products we have to cap the life at 14 days. This is to ensure our consumers always enjoy our products at their best.

How are your products delivered to store? 

All the range is delivered to store frozen. It is then the stores responsibility to thaw and date code before putting out on shelf.

Are your products available for foodservice? 

Our range has not been developed for Food Service, however, please use our contact us form to let us know of any opportunities and we can investigate if we could supply what you need.

Can I order your products online? 

This platform is for information only and cannot be used to order product. Please contact us with information about your stores and we can help you place an order.

Do your products contain GMO? 

No, in order to guarantee you honest and agriculture friendly products, our products do not and will never contain genetically modified organisms. See our Bioengineered Foods Disclosure Requirement.

How does your supply chain work? 

Our products are made in France / Canada and are shipped to the USA frozen. All products produced in Canada are made to authentic French recipes, so the quality is consistent.

Where are your products made? 

Most of our range are produced in France with some products being made in Canada. All products produced in Canada are made to authentic French recipes, so the quality is consistent.

What are your case sizes? 

Please visit the product spec section of this platform to find out our case sizes per product as they differ across the range.

Are your products organic?

No, our products are not organic.

Is your packaging recyclable? 

We are in the process of adding the recycle logo on all of our packaging across the range. We aim for this logo to be on all products by mid-2021.

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